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Frequently Asked Questions
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How do I know my hat size?While most of our head pieces are one size fits most, a few of our pieces do have a size range which will always be listed. We make it easy by selling based on your head circumference. To measure your head, take a sewing measuring tape or even a string, and wrap it around your forehead, above the ears and across your eyebrows. Please put two fingers against your head under the tape so there is a little room and there you have head circumference! The attachment used on the headwear is advised in each hat description. Attachment is either a hat elastic or headband, of which both will always include a comb. If you would like the attachment to be changed before shipping please reach out before purchasing.
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Can I order a custom made hat?Yes, we love working with you! You can find the Custom ordered hat form under the 'Shop' tab labeled 'Custom Work'
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I saw a hat on Pinterest that I liked, can you make that?While we love working with clients who have a vision, we are here to create an original hat for YOU, not a hat already made by another designer. We would be happy to work with you to take your vision and add a little Svehla magic!
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How do I care for my head piece?Millinery and headwear can be delicate and can require some special attention to keep them looking their best! It is best to keep your millinery away from sunlight and in a sealed container with a cushioning like tissue paper to help keep its shape. Avoid wearing your hat in the rain or getting it wet. Hats are primarily made by wetting or steaming the straw, felt or leather material and shaping onto a wooden hat block before drying and stiffening. If your hat gets wet while you are wearing it, it may undo the blocking process and distort the shape of your hat.
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Shipping informationWe want to get you into the hat of your dreams. If you are located outside of the united states please contact us for a shipping quote. We are a small business and we ask for your patience as we work on getting your hat to you. Svehla Millinery works to be as sustainable as possible and not waste materials. To help with this we will often reuse our material boxes to ship out hats. We love our earth and we want to do our part as to not contribute more to what is going in our landfills.
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